Celebrate Christmas at The Castle

Terms and Conditions

• Bookings and Deposits

  Christmas is our busiest time of year and therefore we kindly ask our customers to confirm their booking by paying a deposit when visiting us during the festive period.
  
  Season’s Eatings Menu
  Our Seasonal Menu is available from Tuesday 12th November 2024. We kindly ask for a £5 deposit (per adult and child) at the time of booking to confirm any booking for our Season’s Eatings menu. This is a pre-book only menu and we will also require your menu choices 7 days prior to your visit. If your booking is less than 7 days away, then menu choices are required within 48 hours of booking and at least 2 days prior to dining.
  
  Christmas Day Menu
  Our Christmas Day Menu is available on Wednesday 25th December only, no booking is confirmed until a deposit is received: £10 per adult, £10 per child. Full payment and menu choices are required by 11th December 2024. If booking after this date, then full payment and menu choices are required within 48 hours of booking. No bookings will be taken after 18th December 2024 if dining from the Christmas Day menu. Management reserves the right to withdraw/change offers (without notice) at any time.
  
  Early Booking Incentive
  Bookings made for Festive Fayre or Christmas Day before 31st October will receive a £10 E-voucher to spend at Seared valid from January 1st 2025 through January 31st 2025.. Booking deposit must have been paid prior to 31st October. A single voucher will be delivered electronically by the 31st December 2024 to the lead booker (if an email address as been provided as part of your online booking. The voucher is valid until 31st January 2025 on food & drink. Voucher may only be used in a single transaction and no change will be given. Voucher must be presented to the pub team upon transaction. The voucher cannot be combined with any other offer, promotion or discount including Greene King team member and friends & family discounts. No cash alternative. Cancelled bookings will not receive the voucher. We reserve the right to cancel, amend or withdraw this offer at any time. Promoter: Greene King Brewing and Retailing Limited, Sunrise House, Ninth Avenue, Burton-Upon-Trent, Staffordshire.

• Refunds and Cancellations

  Season’s Eatings Bookings
  If for any reason we are unable to accommodate your booking, we will give you as much notice as possible and if we are unable to re-book an alternative date, we will give you a full refund of your deposit. If you would like to cancel, please give us 72 hours notice, so we have a chance to re-book your table and you will receive a 100% refund. If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change we will need the pre-order for the additional customer(s) at the time of making the change. If any drop in numbers or cancellations happen within 72 hours, no refund is available.
  
  To obtain your refund, please call the pub you placed your booking with.
  
  Christmas Day Menu Bookings
  If for any reason we are unable to host your Christmas Day bookings, we will give you as much notice as possible and if are unable to re-book in an alternate date we will give you a full refund of your deposit. If you would like to cancel, please give us 7 days notice, so we have a chance to re-book your table and you will get 100% refund, whether that is for the whole party or a just a drop in numbers. If you increase numbers, and we can accommodate, please ensure you pay the extra deposit when booking the additional customer(s) and if it’s a late change (after 11th December) we will need the pre-order for the additional customer(s) within 48 hours of booking and no later than 18th December. If any drop in numbers or cancellations happen within 7 days, no refund is available.
  
  To obtain your refund please just call the pub you placed your booking with.
  
  We really look forward to you joining us in our pub this Christmas.